Privacy Policy

At Access Padel, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, attend our events, or interact with us.

Who We Are

Access Padel is a UK-based padel events company specialising in amateur tournaments, corporate events, and training camps.

What Data We Collect

We may collect the following personal data:

Full name
Email address
Phone number
Payment and billing information (processed securely via third-party platforms)
Player profiles and performance data (where relevant)
Any information you submit via forms, email, or booking platforms like Playtomic

We may also collect non-personal data such as:

Browser type
IP address
Website usage statistics via cookies and analytics tools (e.g., Google Analytics)

How We Use Your Data

We use your personal information to:

Register you for events, tournaments, and training camps
Contact you regarding bookings or event updates
Improve our services and website functionality
Send marketing communications (only if you’ve opted in)
Ensure a smooth and personalised player experience

Legal Basis for Processing

Under UK GDPR, we process your data based on:

Contractual necessity (e.g., registering you for an event)
Legitimate interests (e.g., improving our services)
Consent (e.g., email marketing opt-ins)
Legal obligations (e.g., accounting compliance)

Sharing Your Data

We do not sell your data. We may share it with:

Trusted third-party service providers (e.g., Playtomic for bookings, payment processors)
Legal authorities, if required by law

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Object to or restrict certain types of processing
File a complaint with the ICO (Information Commissioner’s Office) if you believe your rights are violated

To exercise these rights, contact us at: hello@accesspadel.co.uk

Data Retention

We retain your data only for as long as necessary to fulfil the purposes we collected it for, including legal or reporting obligations.

Cookies

We use cookies to enhance user experience, analyse site traffic, and personalise content. You can manage your cookie preferences via your browser settings.

Third-Party Links

Our website may contain links to third-party platforms like Playtomic. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Access Padel
Email: hello@accesspadel.co.uk